Testimonials from clients of Turn-Key Properties LLC
The Internet is a place where anyone can attack you, defame you or even praise you in anonymity, without fear of retribution or personal responsibility. Seldom do clients take the time to post their appreciation for you on the Internet, most often those sediments are sent in personal emails or personal correspondence. Here are a few examples of those moments.
Ethics
Ben, I greatly respect your decision. Ethics like yours are far too rare these days. You can be sure that if we need real estate service in the KC area in the future the call will be made to you. (....) While I hate to see you lose business, hers is business you are better off without. Again my hat is off to you. I know the high road is sometimes lonely, but your approach will make you a great success in the long run. In fact, please feel free to use me as a reference if that would help you. --Jim Newberry
A Thankful Veteran
Dear Staff of Turn-Key Properties:
“I would like to that this time to thank you for the outstanding friendly and professional service you have provided over the past year…. We will likely sell (our property) at the end of the tenant’s current lease.”
“Once again, thank you for all your detailed accounting and efficient service.”
Sincerely;
Jennifer Homan
United States Marine
“I would like to that this time to thank you for the outstanding friendly and professional service you have provided over the past year…. We will likely sell (our property) at the end of the tenant’s current lease.”
“Once again, thank you for all your detailed accounting and efficient service.”
Sincerely;
Jennifer Homan
United States Marine
"Done well for me"
Hi Tiffany,
I just opened the February statement envelope and almost fell over. This is the first time I have actually received money in many, many months, since before Turn-Key took over. You folks have done well for me. The prior company broke me.
Monica Barycki
I just opened the February statement envelope and almost fell over. This is the first time I have actually received money in many, many months, since before Turn-Key took over. You folks have done well for me. The prior company broke me.
Monica Barycki
Tireless Effort
Pam, Now that everything has closed, I wanted to thank you again for your tireless effort in maintaining and selling my duplex.
Sincerely,
Ian Ayres
William K. Townsend Professor Yale Law School.
www.ianayres.com (downloads and audio clips galore)
www.whynot.net (post your own ideas to improve the world)
Sincerely,
Ian Ayres
William K. Townsend Professor Yale Law School.
www.ianayres.com (downloads and audio clips galore)
www.whynot.net (post your own ideas to improve the world)
She cared about our happiness
I would like to express how much I appreciate the support and wonderful service that I have received through turn key properties. I have worked with Brittany and from day one she has been wonderful to us. She treated me and my family more like family then clients. She showed us compassion and kindness before we even signed on with Turn- Key. She walked me through the process step by step. She made what normally is a very intimidating process seem very doable. Every time I had a question she had an answer. She was very knowledgeable about the process. She never gave me and "I don't know" answer like I had received from other companies and landlords. She showed love and kindness to my kids and my puppy even got some extra love from the women in the office. It truly has been a wonderful experience from day one. She cared about our happiness and was happy for us when we were approved. She took the time and dedication to sit us down and make sure we knew what we were signing and answered any final questions I had, with patience. I have had many bad experiences with landlords that just want to collect their money and could care less about me as a person or the needs of my family. She is very special and unique and I hope she continues to do what she does for a very long time. She is the best at it. She touched me in a way that many people aren't able to. She showed me that there are still good people in this world that truly care about people and love their job. I wish more people would treat people as good as she has treated us. She has also been excellent and making sure if we had any problems or concerns that they were immediately taken care of. Not only do I love living in my new house but I feel even better knowing that I have her to turn to. As a renter it feels great to know I am working with a person that cares about my family's safety and happiness. She has made herself easily accessible. I don't have to wait three days to get a hold of her and then another three for her to get back to me. She has restored my security and faith in the rental process. She has bent over backwards to make sure that we are taken care of and even sent us off with a bag of goodies. She is awesome and I am great full to have her on my side and feel blessed to have met her. She has provided us with outstanding service and if I could I would have tipped her. We our much happier in our new house and we have her and the others from turn key to thank for that. My only regret when I leave this house will be, that I can't take TURN KEY with us. Thank you so much Turn -Key for providing us with excellent service and for hiring Brittany. She ROCKS!!!!!
WITH LOVE,
THE JENNINGS FAMILY
WITH LOVE,
THE JENNINGS FAMILY
"Perfect"
"You are the perfect management company! We certainly hope we have many other opportunities to use your professionals services in the future..."
-David Sanders
"You are the perfect management company! We certainly hope we have many other opportunities to use your professionals services in the future..."
-David Sanders
Exceeding an owners expectations
Ben,
During the last 1 1/2 years both you and your team provided services exceeding an owners expectations.
If the BBB has not yet recognized your company, then its has been their oversight.
To that end you have my heartfelt thanks and gratitude. Thank you for a job well done.
Kind Regards,
Lolita, Joel & Issac
Lolita Schumacher
During the last 1 1/2 years both you and your team provided services exceeding an owners expectations.
If the BBB has not yet recognized your company, then its has been their oversight.
To that end you have my heartfelt thanks and gratitude. Thank you for a job well done.
Kind Regards,
Lolita, Joel & Issac
Lolita Schumacher
Detailed
Hi Pamela!!
I love getting your responses! You are SO detailed and thorough. You have no idea how much we appreciate your messages. We really don’t like being in a position where we don’t know much and can’t do much (especially after our recent experience), but you do help ease that with your communication!
Thank You!!
Teresa N.
I love getting your responses! You are SO detailed and thorough. You have no idea how much we appreciate your messages. We really don’t like being in a position where we don’t know much and can’t do much (especially after our recent experience), but you do help ease that with your communication!
Thank You!!
Teresa N.
You are the best!
Thank you for being on top of these things.
Turn Key is really living up to its reputation of being the best management company in the greater KC area."
Peter
...Of course, as always you are on top of things.
You are the best!
Thanks,
Peter McC
Turn Key is really living up to its reputation of being the best management company in the greater KC area."
Peter
...Of course, as always you are on top of things.
You are the best!
Thanks,
Peter McC
"more than just a job"
I wanted to thank Pamela for being so patient with me when I was so upset about the problems with the house. She definitely shows that she really does care about the tenants, it's more than just a job to her. Thanks Pamela!
E. Pycoir
E. Pycoir
Teamwork
Thanks for your help. Was out in California for a week and just got back Wed. evening. It's great to have a team like yours looking after things.
Frank
Frank S.
Frank
Frank S.
A Blessing
"Thank you for everything Turn-Key Properties. Your company and our landlord have been a true blessing to us." (From tenants upon moving out after many years.)
Anthony and Ebony D.
Anthony and Ebony D.
Same Day Service
Just wanted to drop a not and say Thank You for the guy fixing our heater on the the same day notice.
Thanks! Really appreciate it.
David
Tenant (David)
Thanks! Really appreciate it.
David
Tenant (David)
Making your life easier!
I just wanted to give you a quick update on your property...
Great news! We have had no major maintenance issue last month and the tenant is paying on time! Sounds like a good month to me!! We really appreciate your business! If there is ever anything we can do for you or if you have questions or concerns, contact me at any time!
Tiffany
Turn Key Properties, LLC
Thank you. You make my life so much easier!
S. Klein
Great news! We have had no major maintenance issue last month and the tenant is paying on time! Sounds like a good month to me!! We really appreciate your business! If there is ever anything we can do for you or if you have questions or concerns, contact me at any time!
Tiffany
Turn Key Properties, LLC
Thank you. You make my life so much easier!
S. Klein
Hard Work
Tiffany, I want to tell you thank you for all your hard work. I know I can be persistent sometimes, but you have been a great help in getting this off my hands. You have done everything I have asked of Turnkey Properties and I have greatly appreciated the ongoing communication from you. As you know I was quite upset with how the process started but you have turned a bad situation into a win-win situation for me and Turnkey. Tell Ben and Pamela I recommend they give you a raise.
Brandon W.
Brandon W.
Nothing but good things to say
We actually found this posted on Craigslist by one of our tenants....
"We are not subleasing, the property management company asked us to find a couple renters if we wanted to get out of the lease early so you would be entering into your own lease with Turn-Key properties. They have been very good to us and are quick to respond whenever you have a problem. We have nothing but good things to say about them."
They wanted to vacate a home early due personal circumstances and were trying to find someone to take over the lease.
http://kansascity.craigslist.org/apa/1040297543.html
J. W. Beets
"We are not subleasing, the property management company asked us to find a couple renters if we wanted to get out of the lease early so you would be entering into your own lease with Turn-Key properties. They have been very good to us and are quick to respond whenever you have a problem. We have nothing but good things to say about them."
They wanted to vacate a home early due personal circumstances and were trying to find someone to take over the lease.
http://kansascity.craigslist.org/apa/1040297543.html
J. W. Beets
Thank you notes
Just wanted to send a quick email thanking you guys for everything you
did for us in the 2+ years we lived at 441 E 69th Terrace. You guys
were easy to deal with and you always came through when something needed
to be fixed or there were other problems. We appreciate you guys always
being flexible with us. Thanks again for everything. Justin
Justin Beets
Commercial Banking Officer
UMB Bank, n.a.
Justin Beets
did for us in the 2+ years we lived at 441 E 69th Terrace. You guys
were easy to deal with and you always came through when something needed
to be fixed or there were other problems. We appreciate you guys always
being flexible with us. Thanks again for everything. Justin
Justin Beets
Commercial Banking Officer
UMB Bank, n.a.
Justin Beets
Saved us!
"My husband and I were desperate, we had purchased 13 properties from a company and they flat out lied and misrepresented the property. Ben and Pam were able to recapture some of the rents the seller had collected after the sale and saved us from bankruptcy!"
Emma
Emma